CRM Consulting and Custom Solutions
Shivam Infosoft has been delivering smart and cost-effective CRM solutions to B2B and B2C enterprises alike, helping them build long-lasting relationships with customers, drive sales team’s engagement and productivity, as well as support sales management. Together with you, we find significant opportunities to improve your relationships with customers.
FULL-RANGE SERVICES
We provide a full cycle of CRM consulting and development services that cover:
- Business analysis
- Evaluation of alternative CRM platforms
- Platform customization, on-premises and in the cloud
- Custom CRM development
- Upgrades and custom add-ons
- Migration to a new CRM system
- Integration with corporate systems (ERP, portals, call centers, etc.)
- Quality assurance
- User training
- Maintenance and support
OUR CRM SOLUTIONS
Our team of CRM consultants delivers precise, business-specific solutions that support B2B or B2C sales processes and exploit CRM opportunities to the fullest. In particular, we focus on:
- marketing and sales automation,
- loyalty program management,
- customer and partner management,
- sales forecasting,
- performance management,
- reporting.
GET IN TOUCH
Our dedicated CRM experts and business analysts are ready to take up the challenge with a particular attention to your project scope and complexity. To get started, we can deliver a free prototype to prove the viability of our partnership.